OJT Manual – Saja Pharma

Development of On-the-Job Training (OJT) Manual for Saja Pharma

Client: Saja Pharmaceuticals
Sector: Pharmaceutical Manufacturing
Location: Kingdom of Saudi Arabia

Development of On-the-Job Training (OJT) Manual for Saja Pharma
Development of On-the-Job Training (OJT) Manual for Saja Pharma (2)

Background

Saja Pharmaceuticals, a prominent pharmaceutical manufacturer, identified the need to strengthen the consistency and effectiveness of its personnel training system. To ensure ongoing competence and alignment with GMP requirements and corporate quality standards, the company required a structured On-the-Job Training (OJT) Manual that clearly defines responsibilities, processes, and evaluation mechanisms.

Objective

To develop and implement a comprehensive OJT Manual that standardizes training practices across departments, enhances employee qualification systems, and ensures compliance with GMP and regulatory expectations.

Scope of Work

Training Framework Development & System Integration

Preparation of a detailed OJT Manual covering methodology, trainer/trainee roles, and required training records.
Development of department-specific training curricula based on job functions and responsibilities.
Establishment of evaluation and qualification systems to measure trainee performance.
Integration of the OJT Manual into Saja’s Quality Management System (QMS).
Delivery of training workshops to support effective implementation across departments.

Challenges Identified

Inconsistent documentation and evaluation practices in previous OJT activities.
Need to align the training framework with both corporate procedures and regulatory expectations.
Requirement to adapt and standardize the approach across multiple operational departments.

Solutions Implemented

Competency-Based Training System Design

Conducted interviews and workflow assessments to understand existing practices and identify training needs.
Developed customized training templates and forms to improve documentation consistency and traceability.
Introduced a competency-based evaluation model to ensure clear, measurable learning outcomes.
Trained QA personnel and departmental supervisors on effective OJT execution and documentation.

Results Achieved

Standardized Training & Enhanced Regulatory Readiness

A fully developed and approved OJT Manual integrated into Saja’s QMS.
Improved training consistency, traceability, and regulatory compliance across departments.
Strengthened employee competence and awareness of key GMP principles.
Enhanced readiness for inspections through a structured, auditable training system.

Conclusion

Agon successfully developed and implemented a comprehensive OJT framework that reinforced Saja Pharma’s quality culture and workforce capability. The project established a sustainable, compliant, and performance-driven training system aligned with international GMP standards.

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